Return Policy

Return and Warranty

  • All the products carry a warranty of 15 days to protect customers from manufacturing defects.
  • If you have received any of the defective product, kindly notify us within this duration from the date of shipment.
  • You agree to pay for the shipping of return/exchange of the product and same will be credited back to you once a defect is confirmed.
  • We will repair or replacement of the product according to a condition free of cost of product and shipping charges will be born by us. However, if the product is not available in the stock we will issue a 100% refund to you.
  • No warranty will be applied if a product is found to be misuse, modification, static discharge, soldered or altered or non-insulated contacts.

Process for Exchange

  • Mail us the unboxing of the products at care@roboelements.com and mention your order number.
  • We will inspect for the physical damage and decide whether to exchange or refund.
  • If the decision is made to exchange then once goods received in our warehouse we will inspect them for the above-given conditions.
  • If found guilty, no refund or exchange will be processed.
  • If the product is actually defective, we will either exchange it or provide you a full refund.